- Please silence mobile devices upon entering the studio.
-Arrive a few minutes prior to the start of class to allow plenty of time to check-in.
-New Students are required to sign a waiver prior to participating in their first class, arrive a few minutes early or sign up online before arriving through the Schedule page.
-Please keep conversation low when another class is in session.
-Every student is required to sign in at the front desk.
-Remove shoes prior to entering the yoga practice rooms.
-At the close of the class, please replace all props to the place and presentation in which you found them.
-Wipe down studio mats prior to putting away, cleaner is provided.
Class Package Policies
- When choosing a class pass option; there are no extensions or holds on class packages of any type or time period.
-Class packages are non-refundable for any reason, at any time. This policy is firm.
-The MSY schedule is subject to change without notice. Schedule changes are intended to benefit the studio and students.
-Weather related closing will be announced as early as possible prior to class times, with the most efforts being made to keep the schedule running as planned. These cancellations will be listed in the Schedule page and posted to Facebook and Instagram.
If you can reserve online, please do! It will help our volunteer staff greatly with the sign-in process, and it will make things faster for you too!
If you can’t reserve online we always leave a spots for drop-ins. Just come to the studio at least 10 minutes before class to try to drop-in. We’re sorry that we can’t accept reservation requests over the phone or by email.
You may cancel ONLINE prior to the start time without penalty. All unused classes are returned to your account for future use.
Please take the time to cancel out of classes you cannot attend. This ensures that we won't have to institute a pesky Late Cancel/No-Show fee.
Young Student Policy
If you would like to bring your child to a regular yoga class with you, he/she must be at least 13 years old and you must follow the following criteria:
-You must sign a separate waiver form for each child.
-Please place your mat next to your child’s mat. It is the parent’s/guardian’s responsibility to watch over their child to ensure that they do not injure themselves or disrupt the class. If the instructor feels as if he/she can align them and they don’t mind, then the instructor will do so.
-If your child becomes a distraction to the class or teacher, the instructor reserves the right to ask you to quietly leave, expecting your full understanding and willingness to comply. If that ends up being the case, we will refund your money.
Workshop Cancellation and Refund Policy
If you register for a workshop but are unable to attend, please let us know at least 48 hours before the workshop is scheduled to begin. If we receive your request for cancellation more than 48 hours before the event takes place you will get a full refund. If cancellation needs to take place within 48 hours of the workshop we will credit your MSY account.
Workshops and events could occasionally be cancelled by the studio if there’s insufficient interest, or if a teacher has an emergency. If your event is cancelled you will be notified by email as soon as possible, and you will receive a full refund or full credit on your account if you choose.